Kelowna's owner, Amanda Worms, was forced to use a personal credit line and borrow money from her parents when a government payment did not arrive in time.
Amanda Worms, the owner of today, spent some of the Christmas break that tried to pay her rent after the province had been delayed for three days with a $ 22,000 fee cutback.
"It's impossible to run a business that way," said Okanagan day care operator Thursday. "If the government really wants to move to the universal care of children, they have to act together."
In April, the province began the initiative to reduce child care fees, which reduces childcare costs by up to $ 350 per month for each space, depending on the age of the child and the type of child care. Money is paid directly to the care of children who are saving their savings across families. Operators must submit the documents by the 20th of each month to receive the payment by the first day of the following month.
But in December and January, some payments were postponed by up to three days, leaving caretakers in a difficult place.
Worms, who manages two child care centers in Kelowna with 250 spaces, receives about $ 22,000 from the government each month instead of a portion of parental fees. She uses the money to pay the lease for two buildings, three small busses and staff.
"About $ 42,000 in spending goes out of my account in the first month, not including pay," she explained. "In the past, we would have one or two parents who were late paying, but now the impact is multiplied."
Worms said he filed the application for payment on December 20, before the deadline. When he did not see the money at the end of the month, he called the Ministry of Family and Family Development and the staff told him that the payment would be between 31 December and 4 January.
"From that moment on, I spent hours on the phone trying to figure out what to do," she said.
Eventually, one of her owners agreed to wait a few days for her to pay, while Worms covered the rest with her personal credit line and help from her parents.
"The government said it was a" minor "delay, but it is not minor," she said. "If they are late for a day, they can cost me thousands of dollars."
This is not the first time it happened. Worms said there were delays in the last three payments. Before a government program enters into force, if a family has not paid its fees, the day care provider may ask them not to return until the debts have settled.
"I can not say they can not come because the government has not paid its fees."
In a statement sent by e-mail, a ministry spokesman said "the number of legal holidays in December led to a short delay for some suppliers."
The Ministry also committed itself to doing better by saying that it would examine ways to improve the payment system to ensure that "under such circumstances, funds are available early in the month to allow them to pay their staff or other related costs. "
The Ministry could not provide Postmedia with the number of day care operators who received a late payment in January. But a spokesman said that until December 24, 2,200 payments were processed and "the majority" received their money by January 1.
When asked about late payments earlier this month, a ministry spokesman said some payments were "delayed by a few days" in December due to "the new employee's delay in the funding program and statutory leave" .
In total, 2,600 child care organizations have been approved to reduce the child care tax – about 86% of eligible organizations. The ministry has recently increased the number of employees examining applications.
But the program was not without criticism. In the spring, some parents recorded minimum tax cuts when some day care providers increased their fees before opting for the provincial program. Some childcare operators have also ruled against them, saying they have forced them to give up control of their businesses.
Vancouver Day Care Operator Shannon Shearer said she received the two weeks deduction payments in December because she did not know that changing the institution's age class would result in a delay.
Facing a $ 6,000 deficit on December 1, she was worried that she could not pay her staff before Christmas. She said the ministry staff suggested she tells her parents to pay him the full rate for the month and then reimburse them when the late payment comes in.
"We could not do that to families just before the holidays," she said. "I've been running day care for 10 years and I have never had a problem paying for it before. The lack of support from the ministry was really disappointing."
Two other childcare providers also contacted Postmedia about payment delays, arguing they had been misinformed about the ministry's application process, which led to delays difficult to operate.