Apple accepts that some screens from iPhone X They fail and provide free repair to those smartphones that are in trouble.
Apple has accepted that some screens from iPhone X failed one year after putting them on sale and months after their interruption and replaced with iPhone XS.
The statement that was published coincidentally on a Friday afternoon ensures that some screens in iPhone X they do not answer when touched or intermittent. They also accept that some smartphones in this model could still react without having reached them.
Consumers with iPhone X who have this problem should address a Apple Store or a licensed technical service provider, where repair and replacement of the screen will be provided.
The company also agreed that "a limited number" of the MacBook Pro 13 " without the touch bar sold from June 2017 to June 2018 with 128 or 256 GB of storage has a problem that could lead to data loss or device failure. Apple has activated a form to enter the serial number of the laptop and check if it should be taken to the technical service, which has no cost.